Returns & Exchanges
At Odd Muse, we want you to be completely satisfied with your investment pieces. If your order isn't quite right, we offer a 14-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Securely place your items in their original packaging, ensuring all Odd Muse tags and protective coverings remain intact to qualify for a refund.
Ship the Package
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing